Teams at Macmillan

The High School Customer Experience Associate manages customer relationships, ensuring successful product adoption and satisfaction. Responsibilities include account oversight, customer training, and support, while promoting renewals and upsells through proactive engagement and data analysis.

The Inside Sales Manager leads the sales team, manages recruitment and training, develops sales strategies, and ensures revenue growth through disciplined pipeline management and goal-oriented business planning.

Oversee the Subsidiary Rights Contracts team, manage licensing agreements, develop processes, and liaise with various stakeholders in publishing.