Teams at Mach9

Head of Sales responsible for owning new customer acquisition and expansion revenue, recruiting and coaching account executives, winning strategic technical accounts, and building a scalable sales organization. The role leads sales strategy, forecasting, CRM, territory planning, commission planning, onboarding, and process development while partnering with executive leadership to shape go-to-market strategy and product direction.

Own recurring business processes across billing, accounts receivable, quote-to-cash, customer setup, compensation, and operations. Build reporting, dashboards, OKRs, and analysis; investigate ambiguous problems; and implement improved workflows, systems, documentation, and controls. The role also involves general project management, manual process execution, and identifying automation opportunities across finance, sales, support, and revenue operations.

Own all physical office and workplace operations for a rapidly growing startup. Responsibilities include managing vendors, supplies, equipment, access systems, conference rooms, onsite visitors, IT providers, inventory, events, and future office moves. The Office Manager ensures the workplace remains clean, secure, organized, welcoming, and functional while independently resolving issues and supporting employees, candidates, customers, executives, and vendors.