Teams at MacArthur Place Hotel & Spa

Welcome and assist spa guests, manage check-ins/check-outs and appointment scheduling, handle payments and retail sales, maintain spa cleanliness and supplies, support therapists and hotel departments, and uphold health, safety, and luxury service standards.

Lead and manage Front Office operations (Front Desk, Concierge, Bell, Valet, Night Audit) to deliver luxury guest service, handle reservations and revenue opportunities, coordinate with departments for room readiness and events, recruit and develop staff, ensure compliance and financial controls, and operate PMS, POS, and reservation systems to support seamless hotel operations.