Teams at M&S Opticians

Deliver excellent customer service in an M&S optician store by promoting optical and hearing services, assisting customers with frame and lens selection, managing records and stock, conducting basic pre-tests and adjustments, scheduling appointments, supporting contact lens fitting, and working to meet sales targets.

Provide in-store optical and hearing customer service: promote services, assist customers with frame and lens selection, perform basic adjustments and preliminary tests, manage records and stock, schedule appointments, support contact lens fitting, and work toward store sales targets while supporting marketing and events.

Provide high-quality eye and hearing care support while promoting services and products in-store. Manage customer records and stock, assist customers selecting frames and lenses, perform basic adjustments, support contact lens dispensing and preliminary tests, schedule appointments, and work to achieve store sales targets while delivering exceptional customer service.