Teams at M-Files

Leads customer discovery, requirements workshops, stakeholder interviews, process analysis, and solution design for M-Files implementations. Defines integrations, technical architectures, acceptance criteria, documentation, testing, deployment, migration, and training. Partners with project management, product, and R&D teams; identifies AI and automation opportunities using Claude; mentors consultants; supports presales and manages multiple customer engagements.

Own marketing measurement from initial engagement through closed-won revenue. Manage cross-channel reporting tied to Salesforce pipeline, tracking across GA4, advertising platforms, SEO, and AI search. Validate multi-touch attribution, analyze marketing experiments, model budget impact, and recommend investment priorities. Present performance insights to marketing and sales leadership across global regions.

Drive net-new software sales to U.S. federal agencies, developing strategic account plans, executive relationships, partner channels, and qualified pipelines. Navigate federal procurement and acquisition processes, position AI-powered document management and workflow solutions, manage complex opportunities through contract award, forecast accurately, and exceed quota expectations.