Teams at M Crowd Restaurant Group

Manages front-of-house restaurant operations during assigned shifts, ensuring high standards for food, service, hospitality, cleanliness, safety, staffing, compliance, and profitability. Implements menus, training, promotions, and company policies; holds employees accountable; controls costs and waste; completes financial and closing procedures; maintains facilities and ambience; and handles guest, employee, vendor, POS, and back-office needs.

Greet and assist takeout guests, answer phones, take and package orders in the POS, coordinate third-party deliveries, ensure order accuracy and presentation, handle payments, perform side work, maintain clean service areas, and provide friendly customer service.

Manage restaurant performance each shift by enforcing food, service, cleanliness, safety, staffing, and financial standards. Implement initiatives (menus, training, promotions), complete closing duties and EOD paperwork, maintain facility and exterior, troubleshoot POS/printer issues, ensure legal and policy compliance, and train/hold employees accountable.