Teams at Lyra Health

Lead accounting and administrative functions for Malaysia and Singapore, ensuring accurate NetSuite financial records, full-cycle accounting, tax compliance, month-end/year-end close, and audit readiness. Manage and mentor a small finance/admin team, coordinate cross-border processes with International Finance, perform variance analysis and reporting, and maintain compliance with local statutory requirements while providing strategic financial insights to the Regional Director.

Lead and mentor a Customer Success team managing health system, health plan, and referral partner portfolios. Drive retention strategy, executive relationships, cross-functional advocacy, operational excellence, performance tracking, and large-scale engagement campaigns. Communicate clinical outcomes and support finalist/prospect presentations.

Manage and expand customer relationships, drive upsell opportunities, partner with Customer Success Managers, and maintain accurate Salesforce records.