Teams at Luno

Own BlockTower institutional products: self-service stablecoin issuance portal and Wallet-as-a-Service. Drive mint/redeem flows, yield distribution, access controls, reporting, and integration boundaries with Luno infrastructure. Convert manual onboarding into self-service, enable repeatable multi-currency launches, and build audit-ready controls for institutional trust while working closely with customers, engineering, legal and compliance.

Own the institutional onboarding product surface, lead Sumsub KYB integration end-to-end, reduce onboarding time and abandonment, collaborate with compliance, legal, and country teams, build measurement and feedback loops, manage third-party vendors, and work with engineering in Agile to prioritize and deliver improvements.

Lead the product surface for operational automation using AI to reduce manual work, improve quality, and lower risk. Partner with operational and engineering stakeholders to redesign processes, decide appropriate automation vs human judgment, source/manage vendors, and deliver trusted rollouts across teams like Customer Success, Onboarding, and Anti-Financial Crime.