Teams at Lumos Fiber

Own the full sales cycle for multifamily and HOA communities, from lead generation and discovery through proposal development, negotiation, contract execution, and handoff. Build relationships with property stakeholders, negotiate access and bulk service agreements, forecast pipeline activity, collaborate on implementation, and provide market insights. The role requires consultative B2B sales expertise, property-management knowledge, Salesforce proficiency, and regional travel.

Designs and manages fiber outside-plant infrastructure projects, including construction drawings, routing, cost estimates, permits, easements, schedules, budgets, and vendor coordination. Reviews CAD, GIS, and construction data; validates information using Excel, Snowflake, and SQL; supports reporting and engineering decisions. The role also ensures regulatory and safety compliance, resolves project issues, guides colleagues and vendors, and collaborates with sales and cross-functional teams on network expansion.

Leads Business, Enterprise, and MDU Sales Support teams and Service Delivery Call Center operations. Responsibilities include coaching employees, managing staffing and schedules, monitoring KPIs and service levels, improving sales order workflows, coordinating cross-functional issue resolution, and implementing scalable process improvements that enhance efficiency and customer satisfaction.