Teams at Lumana

Design web and mobile product experiences from problem definition through implementation. Create user flows, wireframes, prototypes, and polished interfaces; collaborate with Product, Engineering, leadership, and customer-facing teams; present and defend design recommendations; conduct testing and refinement; support implementation; and contribute to the design system.

Troubleshoot and resolve hardware, software, networking, infrastructure, and system integration issues across deployed cloud and edge environments. Configure and maintain servers, virtual machines, operating systems, storage, routers, switches, firewalls, VPNs, and WAN connectivity. Monitor performance, support incident response, validate hardware and software, develop diagnostic automation, and document resolutions while partnering with Engineering, QA, Product, and field teams.

Own revenue operations across Sales, Marketing, and Customer Success. Responsibilities include forecasting, pipeline and funnel analysis, GTM technology management, dashboard and report development, deal desk operations, process documentation, and cross-functional alignment with Finance and Product. The role supports scalable growth through data-driven decision-making, operational improvements, and enablement workflows in a global SaaS startup.