Teams at LRN

Leads North American B2B demand generation strategy and execution, including integrated campaigns, ABM, paid media, content syndication, email nurture, events, and remarketing. Owns funnel performance, lead quality, conversion optimization, pipeline creation, budget management, and ROI reporting. Partners with Sales, RevOps, Marketing Operations, BDRs, agencies, and regional marketing teams to improve lead handoffs, campaign effectiveness, and MQL-to-SQL conversion through data analysis, testing, and buyer-intent programs.

Provides Tier 2 technical support for an LMS platform through email, chat, and phone. Resolves customer inquiries, manages escalated issues, researches requests, follows escalation procedures, and meets SLA and KPI targets. The role requires maintaining strong product knowledge, reviewing release updates, communicating professionally, and working independently and collaboratively.

Leads client workshops and requirements discovery, translating business needs into web applications, dashboards, metrics, and reporting solutions. Develops and maintains modern applications using AI-assisted tools, integrates data from multiple sources, performs testing, troubleshoots production issues, and manages delivery from discovery through support. The role requires strong JavaScript or TypeScript development, analytics, SQL, dashboarding, testing, cloud familiarity, stakeholder management, and client-facing consulting experience.