Loyalty Juggernaut Benefits Overview

Supports enterprise SaaS sales through RFP/RFI responses, technical questionnaires, product demonstrations, solution workshops, and proof-of-concept environments. Configures and troubleshoots demonstration environments, prepares sample data and technical presentations, documents architectures, and collaborates with sales, product, and engineering teams. The role requires experience with SaaS architecture, REST APIs, JSON, Postman, integrations, system configuration, and customer-facing technical communication.

Lead enterprise SaaS presales activities from discovery and solution design through demonstrations, RFPs, technical validation, and close. Translate customer business and technical needs into solution strategies, deliver tailored demonstrations, partner with Account Executives, engage executive stakeholders, and develop reusable presales assets and best practices. The role focuses on loyalty, CRM, customer data, marketing automation, and customer engagement technology, with travel up to 15%.

Leads strategic advisory work for enterprise loyalty programs by directing analysis, interpreting customer and financial data, developing growth roadmaps and business cases, and presenting executive-level recommendations. Oversees engagement quality, guides project teams, develops thought leadership, and strengthens consulting frameworks. Requires expertise in customer analytics, forecasting, loyalty economics, financial modeling, research design, executive communication, and strategy consulting.