Teams at Logistics UK

Manage inbound customer enquiries, orders, returns, and CRM records while supporting fulfilment and finance teams. Identify customer needs, follow up on opportunities, and drive upselling and cross-selling across the product portfolio. Monitor service levels, provide accurate administrative support, and collaborate with internal stakeholders to improve customer experience, sales performance, and profitability.

Manage a portfolio of over 270 member accounts, conduct reviews and renewals, identify upsell and cross-sell opportunities, recruit new members, maintain CRM sales pipelines, generate qualified leads, support debt management, and deliver high-quality customer service. The role also involves post-sale administration, meeting contact targets, attending training and industry events, and promoting Logistics UK services.