Teams at L'Occitane En Provence

Supports transportation supply-chain processes by tracking delivery KPIs and carrier invoices, analyzing bottlenecks, identifying automation opportunities, and partnering with Lean Engineering and IT to implement workflow improvements.

Leads North American education and training strategy for retail and field teams. Develops curricula, product demonstrations, e-learning, certifications, and train-the-trainer programs; manages education staff; partners with Retail Leadership and Marketing; supports launches and events; represents the brand externally; and measures training impact through commercial KPIs including sell-through, conversion, ATV, and product mix.

Manage and grow L’Occitane’s organic TikTok presence and TikTok Shop commerce operations. Responsibilities include developing content strategy and calendars, creating and optimizing video content, managing creator and affiliate programs, overseeing product listings and campaigns, monitoring inventory and compliance, analyzing performance metrics, and reporting results. The role also leads UGC initiatives, manages an in-house content studio, identifies trends, coordinates cross-functional marketing efforts, and develops strategies to increase engagement, conversion, sales, and customer acquisition.