Teams at LivePerson

Provides technical leadership for site reliability and platform engineering across multiple teams. Designs scalable, secure GCP systems; leads Kubernetes, networking, observability, security, CI/CD, and infrastructure-as-code initiatives; establishes SRE practices; responds to incidents; develops automation and reusable platforms; and mentors senior technical staff.

Designs, builds, and operates reliable, scalable, and secure cloud infrastructure, with a focus on GCP, Kubernetes, automation, GitOps, CI/CD, and observability. Leads incident response, defines SLOs and SLIs, improves system performance and reliability, reduces operational toil, contributes to architecture decisions, and mentors engineers. The role requires participation in an on-call rotation and collaboration across engineering, security, networking, and product teams.

Designs, implements, and operates highly available hybrid network infrastructure across on-premises data centers and GCP. Responsibilities include cloud networking, routing, VPNs, load balancing, DNS, firewalls, infrastructure automation with Terraform and scripting, troubleshooting distributed systems, monitoring, incident response, and collaboration with SRE and engineering teams in a 24x7 environment.