Teams at Litmos

Monitor and support a multi-cloud infrastructure environment across Azure, AWS, Windows, Linux, and SQL Server. Triage alerts, resolve incidents, execute patches, maintain compliance records, track reliability metrics, document incidents, improve runbooks, and identify automation opportunities. Participate in a follow-the-sun on-call rotation, including off-hours coverage.

Coordinate a portfolio of cross-functional AI initiatives across Finance, Product, Customer Success, and other teams. Maintain project plans, roadmaps, trackers, RAID logs, dashboards, status reports, dependencies, risks, and approval checklists. Facilitate working sessions, coordinate stakeholders and technical partners, support AI upskilling, document best practices, track adoption metrics, and lead selected agentic workflow projects from proposal through completion. The role focuses on program execution and enablement rather than developing AI models or applications.

Serves as the SVP Product’s operational partner, coordinating product, engineering, content, marketing, sales, and customer success teams. Owns cross-functional delivery metrics, dependency management, roadmap alignment, product launches, go-to-market execution, customer adoption, executive reporting, and strategic initiatives. Translates customer and market insights into product priorities, improves operational processes, supports revenue growth, and provides leadership visibility across distributed global teams.