Teams at Lithia Motors, Inc.

Greet customers, determine service needs, notify estimators, schedule appointments, order parts, write POs and invoices, maintain waiting areas, and provide administrative support and ongoing communication with estimators and managers.

Support dealership service departments by contacting customers via phone, email, and online to schedule and follow up on appointments, maintain the customer database, stay informed on Audi product/promotions, help convert leads, and coordinate schedules to ensure smooth operations and strong customer service.

Support the sales team by coordinating vehicle deliveries, demonstrating vehicle features, training staff and customers on technologies, ensuring pre-delivery checklists are complete, conducting owner clinics, and following up to resolve technology questions and improve customer satisfaction.