Teams at Lithia Motors, Inc.

Greet customers, identify needs, present and demonstrate vehicles, guide buyers through sales to delivery, prospect and follow up via CRM, maintain product knowledge, document activity, and mentor trainees.

Serve customers in the dealership express lube lane: answer calls, greet customers, assess vehicles, recommend services, create repair orders in ADP, obtain approvals, dispatch to technicians, update customers, process payments, and complete sales-to-service handoffs.

Manage finance and insurance processes: present protection products, secure financing with lenders, submit deals electronically, enter transactions, complete and verify paperwork, track receivables, follow up on outstanding items, collaborate with sales team, and assist during peak traffic.