Teams at LINQ (linq.com)

Lead complex strategic-account programs, including statewide and multi-district SaaS rollouts, from kickoff through stabilization. Own program plans, governance, risk management, executive reporting, cross-functional coordination, and escalations. Partner with Sales, Services, Product, and Engineering to deliver engagements on time and within budget. Manage or mentor project and implementation staff while improving delivery playbooks, templates, and PMO-style practices.

Leads the Salesforce and business platforms team, owning architecture, development, integrations, operations, security, releases, and data quality. Manages employees, contractors, vendors, and nearshore partners while delivering solutions for Sales, Marketing, Contracts, Accounting, and Customer Support. Remains hands-on with Apex, Lightning Web Components, SOQL, Flows, APIs, CI/CD, and platform design. Oversees implementations, incident management, compliance, training, adoption, and AI-enabled CRM capabilities across Salesforce and connected systems.

Own LINQ’s reporting and analytics product across ERP, Nutrition, Payments, and State product lines. Responsibilities include setting the roadmap, selecting and implementing a BI platform, defining customer problems, prioritizing the backlog, writing requirements, driving engineering delivery, building investment cases, and guiding data infrastructure decisions. The role requires cross-functional stakeholder alignment, customer discovery, risk management, and product strategy leadership.