Linkwell Health
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Seeking a Digital Engagement Manager to drive business results using CRM software in consumer engagement programs. Responsibilities include overseeing digital assets, configuring user journeys, ensuring technical compliance, and optimizing program performance. Ideal candidate has a Bachelor's degree, 5+ years of experience, and proficiency in driving business results through CRM products.
Establish and manage a QA and testing process to ensure high quality product delivery. Work with technology, product, and client success teams to support content marketing and consumer engagement programs. Develop expertise in the product set, log and resolve bugs, and recommend tools for testing efficiency. Communicate issues transparently and maintain bug-free production environment.
The Director of Data & Analytics at Linkwell Health will use proven technologies to analyze the performance of Linkwell's programs, advocate for best practices in program measurement, and identify opportunities for more advanced insights. Responsibilities include measuring consumer engagement across multiple touchpoints, upgrading reporting technology, and delivering actionable insights to clients. The ideal candidate will have a Bachelor's degree, 5+ years of experience in data analysis, expertise in analytics tools, and strong communication skills.