Teams at Link Logistics

Leads enterprise-wide customer enablement and experience strategy across the customer lifecycle. Designs customer journeys, pilots CX programs, oversees communications and training, supports high-touch and digital-first service, scales customer intelligence platforms, and uses feedback and KPIs to improve outcomes. Champions customer-centric culture, cross-functional integration, operational performance, and compliance across Link’s industrial real estate portfolio.

Supports commercial real estate investment underwriting through financial modeling, cash flow analysis, market research, comparable analysis, asset revaluation, due diligence, portfolio operations, transaction support, and preparation of investment committee, management, and board presentations.

Supports senior investment professionals by screening commercial real estate opportunities, underwriting acquisitions and development projects, building financial models in Excel and Argus, analyzing market and comparable data, evaluating existing assets, assisting with due diligence and portfolio operations, and preparing investment committee, management, and board materials. The role also supports asset management, dispositions, leasing reviews, property budgets, and transaction closings.