Teams at Lingraphica

Guides customers, caregivers, and clinicians through the pre-trial process for AAC devices. Responsibilities include consultative sales, product demonstrations, customer education, insurance benefits verification, financial assistance guidance, documentation collection, scheduling, CRM maintenance, HIPAA compliance, and trial-readiness coordination. The specialist builds trust, addresses objections, removes barriers, and collaborates with cross-functional teams to deliver a seamless customer and clinical journey.

Verify insurance benefits and funding for device trials and procurement, assess case viability and reimbursement likelihood, document findings per HIPAA/Medicare, communicate funding determinations to teams and patients, track issues, and complete related administrative tasks to support successful trials and sales.