Lingraphica
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Lead the software engineering and IT functions at a leading provider of AAC technology. Develop and execute the company's technology strategy, collaborate cross-functionally, manage the budget, and contribute to building the organization's culture.
Provide timely assistance to users of speech-generating devices and software, collaborate with internal teams, investigate software defects, maintain knowledgebase, and facilitate device repairs. Requires technical competencies in consumer operating systems, familiarity with popular technology products, remote access skills, and customer service competencies. Bachelor's degree and 3-5 years of technical support experience required. Preferred experience in healthcare or software industry, proficiency in specified software, and bilingual English/Spanish.
The Payroll and HR Administrator at Lingraphica is responsible for conducting day-to-day processes related to supporting HR and payroll functions. This includes maintaining employee data in the ADP portal, processing payroll, benefits administration, and general HR administration tasks.
The Head of Marketing at Lingraphica is responsible for developing a comprehensive marketing strategy, leading digital marketing and content creation efforts, and overseeing customer experience initiatives to drive customer acquisition and retention. This role is crucial in establishing Lingraphica as a thought leader in augmentative and alternative communication (AAC).
Lead the technical direction of an empowered product team, translate business requirements into technical requirements, and ensure high standards of software quality within the team.
The Customization Specialist at Lingraphica is responsible for personalizing Speech Generating Devices in a timely and accurate manner to provide outstanding customer experience. They interact with customers, coordinate with internal teams, prioritize tasks, and ensure compliance with HIPAA guidelines and company goals.