Teams at Linchpin Solutions Inc.

Provide day-to-day help desk and Learning Support System support for Moodle and enterprise eLearning: manage user accounts and enrollment, place students into course sites, process waivers/equivalencies, perform Tier I/II troubleshooting, reset passwords, support international accounts, track/resolve tickets, and develop help desk tutorials and training.

The IT Specialist V supervises network system operations, performs advanced installations and troubleshooting, and coordinates upgrades in IT systems with CIS.

The Instructional Systems Designer supports the JTO Interface Training Program with curriculum development, training delivery, and course management to enhance operational forces' capabilities.