Teams at Liliuokalani Trust

Leads program quality, continuous quality improvement, and practice excellence across youth-serving programs. Develops quality strategies, review processes, tools, dashboards, and learning cycles; coaches teams on trauma-informed, culturally grounded practice; uses data to identify trends and improve outcomes; facilitates cross-functional collaboration, training, reporting, and organizational capacity building.

Administers, configures, and supports enterprise applications including Salesforce, Dayforce, NetSuite, Axiom, Concur, and Ramp. Responsibilities include workflow automation, integrations, access management, data integrity, requirements gathering, Scrum Master duties, UAT, troubleshooting, vendor coordination, and documentation. The role supports Finance, HR, and Program Operations teams while improving business processes and application reliability.

Designs and maintains BI dashboards, reports, data models, SQL queries, and transformation pipelines. Integrates data from multiple systems, resolves data-quality issues, documents metrics, and translates business questions into actionable insights. The role also prototypes and evaluates responsible AI-assisted analytics and automation while presenting findings to executives and nontechnical stakeholders. Requires cross-functional collaboration, data governance, and occasional travel.