Teams at Lightology LLC

Provides on-site technical support and endpoint management for approximately 200 users and 300 systems across three Chicago locations. Responsibilities include Windows and Microsoft 365 administration, hardware repair, mobile device support, networking, cabling, Wi-Fi, VoIP, IoT, RMM, MDM, and AI platform administration. The role also troubleshoots servers and workstations, supports remote users, documents solutions, manages projects, transports equipment between sites, and independently owns tasks through completion.