Lighthouse Benefits Overview

Own the Indonesia territory and sales quota by prospecting, building pipeline, and closing complex SaaS deals with hospitality and enterprise accounts. Manage multi-stakeholder sales cycles using MEDDPICC, conduct value-based ROI conversations, leverage AI-enabled sales tools, identify account expansion opportunities, represent Lighthouse at industry events, and share sales best practices with the broader team.

Manage enterprise client programs and portfolios, leading Business Intelligence implementations, product onboardings, governance, stakeholder alignment, project documentation, risk management, and delivery timelines. Act as the bridge between global hospitality clients and internal Product and Engineering teams while supporting customer satisfaction, retention, and growth. The role requires strong hospitality knowledge, executive communication, cross-functional influence, and the ability to manage complex projects across global time zones.

Manage enterprise client programs and complex implementation projects, including Business Intelligence dashboards and product onboardings. Coordinate internal Product and Engineering teams, establish governance, manage timelines and risks, document project activities, and lead stakeholder communications from hotel properties to C-level executives. The role also supports customer satisfaction, retention, growth, and product improvement through client feedback, primarily across EMEA, APAC, and AMER.