Lifeworks Services, Inc. Benefits Overview

Provides enterprise-wide leadership for marketing, communications, brand, customer experience, public relations, advertising, and digital strategy. Develops multi-year strategies, positioning, brand governance, customer journey frameworks, KPIs, dashboards, and performance measurement. Leads the marketing team, manages budgets and external vendors, oversees reputation and crisis communications, and partners with executives, departments, media, funders, and community stakeholders to drive visibility, engagement, referrals, and sustainable growth.

Supports adults with disabilities in obtaining and maintaining competitive employment. Responsibilities include managing caseloads, providing job coaching, developing individualized employment plans, coordinating with employers and vocational rehabilitation counselors, advocating for accommodations, arranging transportation, documenting progress, ensuring regulatory compliance, managing billing, and training staff in person-centered support strategies.

Provide person-centered consultation for Community First Services and Supports (CFSS), supporting self-directed decision-making, budget authority, service-plan development, orientation/training, ongoing case management, resource and provider connections, and public-fund accountability. Advocate for participants, mentor colleagues, benchmark best practices, and travel regionally to engage participants and stakeholders.