Teams at Lifeskills, Inc.

Provide targeted case management to individuals with SMI, SUD, or SED: assess needs, link to community resources, coordinate physical and mental health care, perform minimum contacts (4/month, 2 face-to-face), transport clients, document services timely, collaborate with staff and external providers, and meet program billing and client outcome targets.

Serves as first point of contact for clients and visitors, manages front desk operations including calls, scheduling, insurance verification, cash handling, basic clinical screenings, and administrative tasks while maintaining HIPAA confidentiality and supporting clinic workflow.

Serve as the clinic's front-line contact by answering calls, greeting and checking in clients, scheduling appointments, verifying insurance, handling financial transactions, maintaining records and confidentiality (HIPAA), performing basic clinical tasks (urine drug screens, vitals), and supporting clinic operations including coverage at other locations.