Teams at Lifeskills, Inc.

The Targeted Case Manager provides case management services to individuals with severe mental illness and substance use disorders. Responsibilities include assessing needs, linking clients to resources, conducting advocacy, coordinating care, and ensuring timely documentation of services for 23-25 clients monthly.

Serve as the primary 24-hour access point for individuals in crisis via phone, chat, and text. Perform risk screenings, crisis intervention, de-escalation, safety planning, referrals, scheduling, documentation in EHR, and coordinate care per protocols with supervisory escalation. Participate in training, follow confidentiality standards, and provide shift coverage as needed.

The Targeted Case Manager provides case management services for individuals with severe mental illness and substance use issues, linking them to resources and coordinating care.