Teams at LifeROOTS, Inc.

Provides first-line technical support and user training across two locations. Responsibilities include troubleshooting hardware, software, connectivity, printers, phones, Microsoft 365, accounts, and access issues; deploying and tracking equipment; documenting support activities; creating user guides; coordinating escalations with an external IT provider; and assisting with technology recommendations and approved purchases. Regular travel between locations using a reliable personal vehicle is required.