Teams at LifeLine Animal Project

Counsels prospective adopters, reviews applications, processes paperwork and fees, updates shelter records, schedules pickups, and provides adoption and post-adoption support. The role coordinates with clinic and shelter teams, communicates animal medical and behavioral information, supports volunteers, maintains schedules and records, welcomes visitors, and follows adoption and safety protocols while caring for animals and serving diverse members of the public.

Coordinates organization-wide technology operations, including IT asset lifecycle management, vendor relationships, Google Workspace administration, desktop and network support, request prioritization, onboarding, training, documentation, and process improvement. Provides technology support across multiple LifeLine locations and remote staff, troubleshoots county-owned equipment, assists with software adoption and data collection, and escalates security, governance, and technical issues appropriately.

Supervises adoption staff and oversees the adoption process from inquiries through completion. Provides training, mentorship, customer guidance, record-keeping oversight, and animal-adopter matching support. Coordinates adoption events, volunteers, marketing, and other shelter departments while ensuring policy compliance, staff coverage, and animal welfare. The role also supports behavior evaluations, animal handling, onboarding, attendance review, and operational issue resolution.