Teams at LibertyResourcing

Provide 2nd-line day-to-day and desk-side IT support across three offices: troubleshoot incidents, handle AV/conferencing and telephony requests, liaise with third parties, maintain documentation, use ticketing systems, and assist on IT projects including desktop roll-outs and infrastructure support.

Conduct business process mapping, requirements gathering, data analysis and migration support for system implementations. Recommend process improvements, design and re-engineer processes, develop training materials, and apply formal project management tools and process-mapping software while working with commercial and charity clients across UK and internationally.

Provide PA/administrative support to Account Manager at a busy North London travel company: handle hotel and group bookings, daily admin, liaise with national and international clients and hotels, answer phones with excellent grammar, and assist with client social events and tours.