Teams at LG Electronics

Supports pricing strategy, product lifecycle management, market and competitive analysis, supply chain and PSI tracking, product launches, and go-to-market execution. Builds pricing models, business cases, and strategic recommendations while coordinating with Sales, Marketing, Forecasting, Supply Chain, and global teams. Requires advanced Excel and PowerPoint skills, strong project management, analytical ability, and Korean-English bilingual communication.

Develop and support automotive connectivity module hardware for infotainment, telematics, and vehicle interface products. Resolve hardware and feature issues, manage OEM design requests, coordinate APQP and third-party solutions, and support validation, manufacturing, sales, quality, and global teams. Communicate development progress and technical concerns to customers and internal stakeholders while managing multiple projects. The role includes vehicle testing, occasional after-hours work, and up to 15% domestic and international travel.

Analyze contact center, customer, operational, and Voice of Customer data to identify trends, performance gaps, and process improvements. Build dashboards, analytics workflows, AI solutions, automation tools, and prototypes using Python and related technologies. Partner with business and technical stakeholders, analyze call and CRM data, develop coaching recommendations, and present actionable insights and business cases that improve agent productivity, call quality, customer experience, and contact center operations.