Teams at Levin Furniture & Mattress

Manages daily showroom office operations, including sales and order entry, paperwork verification, payment and financing processing, customer service, cash and account reconciliation, filing, payroll reporting, scheduling, training, and clerical support. Ensures accurate records, resolves discrepancies, monitors delinquent accounts, and supports compliance with company procedures.

Processes and verifies online orders, payments, refunds, shipping updates, and financing information. Investigates discrepancies and suspicious transactions, supports fraud prevention, answers customer inquiries through phone, email, and chat, schedules deliveries and service appointments, and maintains accurate records while coordinating with store and delivery teams.

Supports online customer orders from review through delivery by correcting order details, tracking shipments, processing payments and refunds, reconciling transactions, investigating fraud, answering customer inquiries, scheduling appointments, and coordinating with store, delivery, and financing teams. Maintains accurate records and performs administrative duties in an on-site retail environment.