Teams at Levin Furniture & Mattress

Processes and verifies online orders, payments, refunds, shipping updates, and financing information. Investigates discrepancies and suspicious transactions, supports fraud prevention, answers customer inquiries through phone, email, and chat, schedules deliveries and service appointments, and maintains accurate records while coordinating with store and delivery teams.

Supports online customer orders from review through delivery by correcting order details, tracking shipments, processing payments and refunds, reconciling transactions, investigating fraud, answering customer inquiries, scheduling appointments, and coordinating with store, delivery, and financing teams. Maintains accurate records and performs administrative duties in an on-site retail environment.

Reviews and corrects online orders, tracks shipments, processes payments and refunds, reconciles transactions, investigates potential fraud, and supports customers through phone, email, chat, and account inquiries. Schedules deliveries, pickups, and service appointments while coordinating with store associates, delivery teams, and financing partners. Maintains accurate records and assists with administrative duties in an on-site retail environment.