LendingClub Benefits Overview

Coordinates core People Operations processes, including Workday onboarding, new hire orientation, employee lifecycle transactions, one-time payments, severance, separations, background checks, and HR data audits. Maintains process documentation, supports compliance controls, responds to employee and agency inquiries, and collaborates with internal stakeholders and vendors. The role requires confidentiality, attention to detail, Excel proficiency, and the ability to follow established HR procedures.

Leads national account growth for Happen Bank’s Home Improvement business, initially focused on Windows and Doors. Responsibilities include acquiring and expanding enterprise relationships, managing complex sales cycles, developing pipelines, negotiating partnerships, driving account performance, forecasting, representing the company at industry events, and providing strategic sales leadership. The role requires extensive B2B and national account sales experience, executive relationship management, cross-functional influence, and 30–40% national travel.

Own contact center KPI analysis covering volume, handle time, adherence, occupancy, and service level. Build Tableau or Power BI dashboards, identify trends and root causes, and provide actionable recommendations to operational leaders. Manage multiple analytical projects, prioritize changing requests, influence stakeholders without direct authority, and communicate findings through data storytelling. Use AI tools responsibly to accelerate analysis while maintaining data quality, compliance, and human judgment.