Teams at Lendi Group

Engage inbound inquiries and outbound leads, qualify prospects, set appointments for mortgage brokers, and discuss lending needs. Achieve sales targets, overcome objections, promote the online lending platform, support document submission, maintain accurate call records, and deliver strong customer service through phone and email interactions.

Administer and maintain enterprise identity services across Microsoft Entra ID, Active Directory, SailPoint, Windows Server, and Linux environments. Monitor service health, troubleshoot authentication and integration issues, manage access permissions and identity lifecycle operations, conduct access reviews, and maintain audit evidence. Build automation workflows using Azure services, PowerShell, Python, APIs, and Tracecat. Support integrations, document technical solutions, and collaborate with infrastructure, security, application, and vendor teams.

Build and optimize personalized email, SMS, landing page, and automated customer journeys in Salesforce Marketing Cloud. Responsibilities include segmentation, A/B testing, campaign QA, reporting, documentation, roadmap coordination, enhancement planning, and help desk ticket management. The role collaborates with Customer Journey Managers and stakeholders to deliver lifecycle communications efficiently, using HTML, CSS, AMPscript, SQL, and AI tools.