Teams at Lendable

Two-year graduate programme rotating across customer-facing operations to drive process improvement, automation, and data-driven decisions. You'll analyse problems, deliver projects, present results to stakeholders, and collaborate cross-functionally to improve customer experience and operational efficiency.

The Financial Operations Executive will manage and reconcile financial transactions, execute bank transfers, monitor liquidity, collaborate with internal teams, and support product maintenance.

Handle customer inquiries via phone, email, and chat to resolve issues and achieve first-contact resolution. Coordinate with internal teams and external partners, escalate risks, record and resolve complaints, and meet individual and team performance targets. Support US Cards operations, working rotating shifts and participating in on-site training.