Teams at Lemonade

Lead end-to-end CX automation projects, optimize LLM pipelines and RPA, report on automation performance, partner cross-functionally, mentor team members, and bring forward emerging AI-driven improvements to customer experience.

Develop and own car rating plans and rate indications; collaborate with Data Science on predictive models; prepare rate filing support for ML models; monitor pricing and underwriting performance; analyze competitor rating strategies; partner with Underwriting, Product, Claims, and BI; and advance actuarial credentials while applying AI-driven insights.

Design, build, and operate a cloud-native ML platform and AI agents to accelerate model delivery. Architect Kubernetes microservices, automate deployments with infrastructure-as-code, own the ML lifecycle from training to real-time monitoring, and ensure scalability, reliability, and alignment with business teams.