Teams at Lemonade

Build and operate production LLM agent systems for customer service, including real-time voice agents, knowledge base design, evaluation experiments, cost tracking, guardrails, and scalable TypeScript/Node backend services on Kubernetes/AWS.

Lead global brand strategy, creative standards, and flagship campaigns end-to-end. Build and mentor the brand and creative team, oversee campaign production and operations, run brand health measurement, and drive market entry and localized brand growth in Europe (UK, France, Netherlands). Partner with founders and execs to define brand narrative and ensure consistent, high-quality creative across channels.

Design, build, and scale a cloud-native ML platform and AI agents. Own end-to-end ML lifecycle (training, testing, deployment, monitoring), architect Kubernetes microservices with infrastructure-as-code, ensure production reliability and performance, and collaborate with engineering, data science, and product teams to align ML projects with business goals.