Teams at LEIF JOHNSON FORD II LTD

Leads automotive showroom sales operations by coaching and developing sales staff, structuring and closing deals, managing daily activity, appraising trades, overseeing inventory, converting leads, and growing new and preowned vehicle sales. Builds customer relationships, tracks performance metrics, manages manufacturer incentives, and delivers a positive buying experience while achieving sales goals.

Provides administrative support to Sales and Finance teams during vehicle transactions. Responsibilities include entering customer, vehicle, and deal information; preparing, scanning, uploading, reviewing, and routing documents; maintaining accurate deal files; following up on incomplete paperwork; and assisting customers with electronic or physical forms. The role requires strong organization, computer proficiency, attention to detail, confidentiality, and accuracy in a fast-paced dealership office.

Sell Ford vehicles through in-person, phone, text, email, video, and online interactions. Build a customer pipeline through networking, manage leads in the CRM, conduct product demonstrations and test drives, set appointments, negotiate, close sales, and maintain post-sale customer relationships. The role emphasizes communication, follow-up, competitiveness, customer care, and building a long-term book of business.