LEIF JOHNSON FORD II LTD Benefits Overview

Provides administrative support to Sales and Finance teams during vehicle transactions. Responsibilities include entering customer, vehicle, and deal information; preparing, scanning, uploading, reviewing, and routing documents; maintaining accurate deal files; following up on incomplete paperwork; and assisting customers with electronic or physical forms. The role requires strong organization, computer proficiency, attention to detail, confidentiality, and accuracy in a fast-paced dealership office.

Sell Ford vehicles through in-person, phone, text, email, video, and online interactions. Build a customer pipeline through networking, manage leads in the CRM, conduct product demonstrations and test drives, set appointments, negotiate, close sales, and maintain post-sale customer relationships. The role emphasizes communication, follow-up, competitiveness, customer care, and building a long-term book of business.

As a Customer Success Sales Consultant, you'll assist guests, match them with suitable vehicles and financing, manage lead follow-ups using CRM tools, and build relationships to achieve sales goals.