LEIF JOHNSON FORD II LTD Benefits Overview

Leads automotive showroom sales operations by coaching and developing sales staff, structuring and closing deals, managing daily activity, appraising trades, overseeing inventory, converting leads, and growing new and preowned vehicle sales. Builds customer relationships, tracks performance metrics, manages manufacturer incentives, and delivers a positive buying experience while achieving sales goals.

Sell Ford vehicles through in-person, phone, text, email, video, and online interactions. Build a customer pipeline through networking, manage leads in the CRM, conduct product demonstrations and test drives, set appointments, negotiate, close sales, and maintain post-sale customer relationships. The role emphasizes communication, follow-up, competitiveness, customer care, and building a long-term book of business.

As a Customer Success Sales Consultant, you'll assist guests, match them with suitable vehicles and financing, manage lead follow-ups using CRM tools, and build relationships to achieve sales goals.