Teams at Ledge Lounger Inc

Manage customer inquiries, orders, returns, claims, and issue resolution across Amazon and other online marketplaces. Maintain customer records, monitor marketplace account health and performance metrics, and respond to reviews, questions, and social media comments. Collaborate with fulfillment, operations, marketing, consumer support, and sales teams while maintaining the company’s brand voice and delivering a positive consumer experience.

Drive consultative sales and margin growth for Ledge Contract by building client relationships, qualifying opportunities, managing pipelines, developing proposals, and coordinating project execution. The role partners with internal teams and senior stakeholders across furniture, design, hospitality, real estate, and related industries. Responsibilities include forecasting, CRM reporting, client meetings, field visits, trade shows, and market development.

Leads global sourcing and procurement strategy for outdoor furniture and in-pool products. Develops supplier networks, negotiates contracts, manages vendor performance, supports new product introduction, and aligns sourcing with SIOP, capacity, quality, cost, and risk objectives. Partners cross-functionally with Product Development, Engineering, Quality, Operations, Supply Chain, and Finance to ensure resilient supply and scalable growth.