Teams at LEAP Legal Software US

Provide first-line client support by answering calls, returning voicemails, responding to HubSpot cases, investigating and resolving issues across multiple platforms, assisting with onboarding, billing, refunds and account maintenance, keeping records accurate, and supporting process improvements alongside the Operations Manager.

The Business Development Manager will develop sales pipelines, guide prospects, demonstrate LEAP software, and ensure smooth client onboarding while collaborating with sales teams and reporting KPIs.

Generate and close new B2B SaaS sales opportunities for LEAP's LegalTech platform within an assigned territory. Prospect via outbound outreach, deliver online and in-person product demonstrations, qualify client needs, build relationships with decision-makers, manage a structured pipeline, hit sales targets, and collaborate with senior team members on territory strategy while following security and risk management policies.