Teams at LBMX

The Sales Administrator will provide sales support, communicate with customers, assist account executives, manage CRM, and maintain reports.

The Customer Support Analyst assists clients with technical issues, manages customer setups, and ensures excellent customer service via multiple communication methods.

Design and run onboarding, ramp, and coaching programs for Supply Cloud AEs. Use Gong and pipeline analysis to diagnose skill gaps, coach reps, partner with Marketing on sales content, run pipeline/forecast reviews, analyze KPIs, and report on quota attainment and ramp time.