Teams at Layer (layerfi.com)

The Backend Engineer will build products from scratch, navigate priorities, and lead teams, requiring strong technical skills and curiosity about business problems.

Looking for a Product Engineer with 4+ years experience in software teams to lead product development and foster team growth.

Conduct live video onboarding and bookkeeping setup, support customers via chat and email, troubleshoot bookkeeping issues, maintain accurate customer records, collaborate across teams to improve workflows, and deliver proactive, detail-oriented customer service.