Laufer Group International Benefits Overview

Manage end-to-end international ocean freight bookings, including routing, carrier selection, shipment tracking, compliance, milestone monitoring, exception resolution, and client communications. Audit shipment and cargo data, issue booking updates, and coordinate with documentation, operations, sales, and global agents to ensure accurate, timely execution of FCL and LCL shipments.

Leads process improvement and technology projects for freight forwarding, customs brokerage, and supply chain operations. Responsibilities include workflow analysis, requirements gathering, solution evaluation, project planning, software implementation, SQL-based investigation, testing, stakeholder coordination, risk management, training, change management, and post-launch measurement. The role independently manages complex projects involving internal teams, business stakeholders, technology professionals, and external vendors.

The Ocean Export Representative manages client communications regarding shipment specifications, bookings with carriers, pricing rates, and ensures compliance with important shipping dates. They collaborate with agents and departments to optimize service and pricing for international cargo transport.