Teams at Latent

Owns 340B subject-matter expertise, customer engagement, sales enablement, ecosystem partnerships, regulatory analysis, and product feedback. The role supports strategic opportunities, negotiates partnerships with TPAs and wholesalers, builds executive relationships, develops ROI cases, accelerates deals, and represents the company at industry events. Requires deep 340B expertise, commercial experience, executive communication, partnership development, and willingness to travel 30–40%.

Lead clinical sales support, customer implementations, account growth, and product feedback for a pharmacy intelligence platform. Serve as the pharmacy subject matter expert in demos, diligence, executive meetings, workflow discussions, and clinical quality reviews. Translate pharmacy expertise into customer guidance, product recommendations, reusable sales materials, and implementation processes while ensuring accuracy, patient safety, compliance, and effective communication with clinical, operational, commercial, and technical stakeholders.

Leads Latent’s partner enablement function by defining strategy, building a trainer team, and creating scalable training infrastructure. Develops role-based curricula, self-service resources, and onboarding programs for clinicians, pharmacists, and healthcare operations users. Establishes adoption and proficiency metrics, partners with Product, Implementation, Account Management, Sales, and Clinical teams, and creates feedback loops to improve product adoption, retention, expansion, and partner satisfaction.