Langham Hospitality Group Benefits Overview

Manage group reservations, enquiries, cancellations, rates, room blocks, rooming lists, and contracts for large groups. Support the Reservations Manager, maximise room revenue, maintain service standards, and assist the Sales team with on-site meetings. The role requires strong customer service, communication, attention to detail, hospitality presentation, and hotel property management system experience.

Assists the bar manager with daily operations for the lounge and bar, focusing on guest satisfaction, colleague welfare, cost control, and profitability. Collaborates on developing, maintaining, and regularly updating beverage and wine menus based on market needs, while analyzing item performance and profit margins.

负责中餐厅日常运营、服务质量、销售与利润管理，协助排班、收益提升及员工培训，确保餐厅顺畅运营和顾客满意。需具备扎实的餐厅运营知识、良好的服务意识与沟通能力，并熟悉食品产品知识。