Teams at LangChain

Administer LangChain’s SaaS, identity, access, MDM, and endpoint environments. Manage Okta, RBAC, provisioning, hardware lifecycle, licenses, configurations, and employee support across hardware, software, networking, and SaaS tools. Develop API integrations, scripts, workflows, and automation to reduce manual work. Build tooling, playbooks, documentation, and knowledge for an AI ITSM agent. Support a growing startup environment with hands-on troubleshooting and scalable IT operations.

Build and expand the company’s analytics data stack using Looker, LookML, dbt, BigQuery, and Airbyte. Develop data models, integrate multiple business systems, create KPI dashboards, and analyze product usage, customer health, adoption, and revenue data. The role empowers business teams with self-service analytics, actionable insights, and data-informed decision-making while developing a strong understanding of business metrics.

The Product Manager will own the roadmap for LangSmith, working with customers and engineers to build features that enhance the observability and deployment of AI systems. The role requires a technical background and experience in product management.