Landing
Landing Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers company equity
Offers employee discounts
Offers dental insurance
Offers health insurance
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers generous PTO
Provides paid sick days
Provides paid holidays
Provides bereavement leave
Career Growth + Development
Provides customized development tracks
Job training & conferences
Provides tuition assistance
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Provides free snacks and drinks
Offers diversity-based Employee Resource Groups
Recently posted jobs
Software
Provide guest support by phone, chat, and email throughout their stay. Coordinate move-ins and move-outs, create and assign issue tickets, document conversations, escalate home problems to Field Operations, and follow up until resolution. The role is full-time and on-site in Mexico City, requires weekend availability, rotating shifts, fluent English, and strong organization across multiple tools.
Software
Reconcile guest accounts, process refunds and credits, support billing audits, investigate discrepancies and variances, and resolve complex billing issues. The role also answers guest billing questions and explains statements clearly. Candidates need billing experience or related experience, strong numerical and organizational skills, attention to detail, English fluency, and working knowledge of Excel or Google Sheets. This is a full-time, on-site position in Mexico City.
Software
Own regional pricing and revenue performance for furnished apartments. Set rates, minimum stays, monthly pricing, booking-channel strategy, and promotions based on competition, seasonality, and local events. Forecast market pace, improve underperforming units, and explain pricing decisions to general managers and property partners. The role requires strong quantitative judgment, spreadsheet modeling, agency, and comfort making decisions with incomplete data. It is based daily at Landing’s Birmingham headquarters and includes relocation support.
