Teams at Labman

Install, commission, maintain, repair, and upgrade laboratory automation systems. Troubleshoot mechanical, electrical, and software faults through hands-on and remote support, perform preventative maintenance, test system performance, document service activities, train customers, and maintain strong customer relationships. The role requires regular travel to customer sites across the UK and internationally, collaborating with engineering teams to deliver reliable and safe automation systems.

Provides hands-on technical support for laboratory bioprocess automation systems. Responsibilities include installation, commissioning, preventative maintenance, repairs, calibration, upgrades, fault-finding across mechanical, electrical, and software systems, performance testing, customer training, remote support, documentation, and service reporting. The role requires regular UK and international travel, close collaboration with engineering and quality teams, and a customer-focused approach to resolving technical issues safely and effectively.

Sells Labman’s commercially available laboratory automation products across the Western USA. Responsibilities include generating new business, managing pipelines and forecasts in Salesforce, leading full sales cycles, exceeding targets, attending industry events, developing strategic customer relationships, and collaborating with product, applications, and engineering teams. The role requires technical sales expertise, strong communication skills, a relevant bachelor’s degree, a clean driving license, and travel exceeding 50% across the territory.