Teams at Labhouse Mobile, S.L.

Analyze user behavior, product funnels, experiments, and monetization across subscription-based mobile apps. Own product metrics including activation, retention, conversion, LTV, and CAC; build dashboards and reports; identify opportunities and root causes; and translate data into recommendations for product roadmaps. Collaborate with product, engineering, design, marketing, and founders while supporting new app launches and using AI tools to accelerate analysis.

Lead and scale customer support for mobile AI and productivity apps. Manage a team of three, oversee daily support operations, define SLAs and quality standards, resolve sensitive privacy, billing, security, and account issues, and implement AI-driven automations. Translate recurring user feedback and bugs into actionable improvements for Product and Engineering while supporting distributed teams and optimizing resolution time, deflection, and customer satisfaction.

Own the creative vision, brand identity, and growth-focused creative strategy for a portfolio of AI and productivity apps. Lead hands-on concepting, scripting, design, animation, editing, paid user-acquisition campaigns, app launches, social content, creator partnerships, and creative testing. Mentor creative team members, manage external partners, use generative AI workflows, and connect creative decisions to performance results.